Documentation & Training System
🏢 Cinemar Traders Inc.

CTI Spareparts
System Portal

Complete user manual and reference guide for the CTI Spareparts POS System.

📚
Reference
System Documentation

Full user manual, system modules, role responsibilities, workflows, reports reference, and escalation guide.

  • Role manuals for all 4 roles
  • System modules & workflows
  • All 20+ report types explained
  • Escalation guide & branch directory
🔐
Restricted Document
CTI Spareparts
System Documentation
This document is for authorized Cinemar Traders Inc. personnel only. Enter your branch access code to continue.
Welcome
🔍
Getting Started

Welcome to CTI Spareparts

This manual is your complete guide for using the CTI Spareparts system at Cinemar Traders Inc. Whether you are a Supervisor, Branch Manager, or SP Custodian, this document will walk you through the daily tasks you need to perform your role correctly and efficiently.

📋 Important Notice: This user manual covers the daily operational use of the CTI Spareparts system only. All important decisions, including approvals, discounts, returns, and stock adjustments, must always be guided by Cinemar Traders Inc. company policies and management directives. When in doubt, refer to your Branch Manager or Supervisor before proceeding.

Purpose of This Manual

The CTI Spareparts system was built to help Cinemar Traders Inc. manage its spare parts retail operations across all branches efficiently and accurately. This documentation is designed to:

  • Help employees understand the system before it goes live
  • Provide step-by-step guidance for daily tasks
  • Serve as a reference guide during and after training
  • Ensure all branches follow consistent operational procedures through the system

About CTI Spareparts

CTI Spareparts is a retail management system built specifically for Cinemar Traders Inc. It replaces manual processes with a centralized digital platform that records all transactions, tracks inventory, and generates real-time reports across all 18 branches.

🏬

Multi-Branch Operations

Manages all 18 branches from a single centralized system.

📦

Real-Time Inventory

Stock levels update automatically with every transaction.

🧾

Sales & Transactions

Processes sales, returns, replacements, and unsettled payments.

📊

Reports & Monitoring

Generates operational reports for sales, stock, and purchasing.

How to Use This Manual

  • General Manual (Sections 1–6): Covers the system overview, modules, login, navigation, and workflows. All users should read this section first.
  • Role-Specific Manuals: Each role has a dedicated section with daily tasks and step-by-step instructions. Use the sidebar to navigate to your role.

Tip: Read the General Manual first, then go to your Role Manual.

System Overview

System Overview

CTI Spareparts is an integrated retail management platform connecting sales, inventory, purchasing, and reporting into one unified system for all branches of Cinemar Traders Inc.

What the System Does

  • Record sales transactions: sales, returns, replacements, and pending payments
  • Track product inventory: stock levels, transfers, audits, and deliveries
  • Manage customer records: customer details and purchase history
  • Process purchase orders: creating, validating, and tracking orders through to delivery and payment
  • Generate operational reports: for daily review by all roles
  • Manage users and permissions: controlled exclusively by the Administrator

User Roles at a Glance

RolePrimary FunctionScope
⚙️ AdministratorFull system access, user management, system configurationAll branches
🛡️ SupervisorOperational oversight, approvals, and cross-branch monitoringAll 18 branches
🏪 Branch ManagerBranch operations, inventory, purchase ordersSingle branch
🧾 SP CustodianFront-counter sales and customer serviceSingle branch (counter)

Key System Principles

  • Real-time updates: Stock levels and sales records update immediately after every transaction.
  • Role-based access: Each user can only access the features and data their role requires.
  • Approval workflows: Sensitive operations require Supervisor or Administrator approval before they are finalized.
  • Multi-branch: The Supervisor and Administrator can monitor across all 18 branches.
  • Policy-first: The system facilitates operations, but all decisions must comply with company policy.
ℹ️

Security: Never share your login credentials. All actions performed under your account are logged and are your responsibility.

System Modules

System Modules

The CTI Spareparts system is organized into four modules. Each module contains operations and reports relevant to that area of the business.

🧾 Sales Module

Used primarily by SP Custodians for all customer-facing transactions.

Sales Operations

  • Sales: Process a regular product sale to a customer.
  • Return: Accept a returned product and update records.
  • Replacement: Replace a defective or incorrect product.
  • Product Inquiry: Check product availability and price without creating a transaction.
  • Pay Unsettled: Accept payment for a previously unsettled transaction.

Sales Reports

  • Daily Cash Flow
  • Daily Sales Report – by Transaction Count
  • Daily Sales Report – by Products
  • Daily Sales Report – by Mode of Payment
  • Daily Sales Report – by Category
  • Item Return Summary
  • Item Replacement Summary

🗄️ Database Module

Stores all master records the system depends on. Access varies by role.

Data Management

  • Customers: Add, view, and update customer profiles.
  • Products: Manage the product catalog, including pricing and categories.
  • Orders: Monitor customer orders. The Supervisor and Administrator can view all pending orders from all branches; these are transactions from previous days not yet processed. Only the Supervisor or Administrator can approve pending orders.
  • Brands: Manage product brands.
  • Categories: Manage product categories.
  • Discounts: Create and manage discounts (Branch Manager, or Supervisor if Manager is absent).
  • Warehouses: Manage warehouse and storage location records.
  • Suppliers: Supplier records (minimal; one primary supplier).

Database Reports

  • Locator Summary
  • Product Info Summary
  • User Summary
  • Customer Summary

System Configuration (Administrator Only)

The following settings are accessible to the Administrator only:

  • Branch: Manage branch records and settings.
  • Customer Groups: Group customers for discounting or reporting.
  • OR Series: Set up Official Receipt number series per branch. Branch Managers manage OR Series for their own branch.
  • Roles: Define and manage user roles and permissions.
  • Users: Create and manage system user accounts.
  • Activity Logs: View a complete log of all system actions across all users and branches.
🚨

Branch settings, Users, Roles, and Activity Logs are accessible to the Administrator only. Contact the Administrator for any changes to user accounts or system settings.


🛒 Purchasing Module

Manages the full Purchase Order lifecycle, from creation to delivery and payment.

Purchasing Operations

  • Purchase Order: Create, validate, submit, receive, and close purchase orders. See the Supervisor Manual for the full PO lifecycle.

Purchasing Reports

  • Purchase Order Summary
  • Unpaid PO Summary
  • Overstock Report
  • Out of Stock Report
  • Low Inventory Stock Report
  • Pending Request Report

📦 Inventory Module

Handles all physical stock operations.

Inventory Operations

  • Delivery Acceptance: Record stock received from suppliers after a PO.
  • Stock Audit: Conduct a physical count and reconcile with system records. Submitted by Branch Manager or Auditor; approved by Supervisor or Administrator.
  • Stock Transfer: Move products between branches or warehouses.
  • Stocks: View current stock levels for all products.
  • Stock Movements: View history of all stock changes.

Inventory Reports

  • Stock Audit Report
  • Stock Transfer Report
  • Delivery Acceptance Summary
Getting Started

Login & Basic Navigation

This section explains how to access and navigate the CTI Spareparts system. These steps apply to all users regardless of role.

Logging In

🔐 How to Log In

  1. Open your web browser and go to: pos.cinemartraders.com
  2. Enter your Username in the first field.
  3. Enter your Password in the second field.
  4. Click the Log In button.
  5. After a successful login, you will be taken directly to the Home screen.
ℹ️

Branch Assignment: If you are an SP Custodian, your assigned branch is automatically set and no selection is needed. If your account has access to multiple branches, a Branch Switcher appears in the top-right corner of the screen after logging in. The default is "All Shops." Switch to your specific branch before beginning operations.

🚨

Security: Never share your username or password. All actions under your account are logged. Report suspected password compromise to the Administrator immediately.

Understanding the Interface

AreaDescription
Top Navigation BarLists the main modules available to your role. Also shows your Profile icon, current Branch Name, and a Cart shortcut for quick access to Sales.
Home ScreenDisplays the main system modules as clickable tiles. This is your starting point for all operations after login.
DashboardA dedicated screen showing a summary of operational data and key indicators for your role.
Content AreaThe main working area where forms, tables, and records are displayed.
Action ButtonsButtons such as Save, Submit, Cancel, or Approve appear depending on the current screen and your role permissions.

Basic Navigation

How to Navigate Modules

  • From the Home screen, click on a main module tile (e.g., Sales, Inventory, Purchasing).
  • Once inside a module, the sub-menu options appear along the top of the page. Click any sub-item to open that feature.
  • To return to the Home screen, click the Home link in the top navigation bar.
  • To open the Dashboard, click Dashboard in the top navigation bar.

Working with Tables and Lists

  • Tables display 10 records per page. Use pagination controls at the bottom to move between pages.
  • Click the eye icon 👁 on a row to view a record's details.
  • Click the pencil icon ✏️ on a row to edit a record.
  • Use the search bar at the top of a table to find records quickly.
  • Use date or status filters (if available) to narrow results.
⚠️

OR Series Requirement: If no OR Series is set up for the branch, the Branch Manager must create one before sales can begin. Suggested format: CTI-[BRANCH]-YYYY-00001 (e.g., CTI-ALN-2025-00001 for CTI Allen). Confirm the approved format with management.

Logging Out

🔓 How to Log Out

  1. Click your Profile icon in the top-right corner of the screen.
  2. Select Log Out from the dropdown.
  3. You will be returned to the login page.
⚠️

Always log out when leaving your workstation, even briefly, to prevent unauthorized access.

Operations

General Business Workflows

A complete reference for daily operations, sales processing, purchase orders, and stock transfers — with every role's responsibilities mapped out clearly.

📋
Policy Reminder: This guide covers system-level operations only. All important decisions — approvals, discounts, returns, and stock adjustments — must follow Cinemar Traders Inc. company policies and management directives. When in doubt, consult your Branch Manager or Supervisor before proceeding.
🗓️
Daily Operations Flow
What each role does at the start, during, and end of each business day
🌅 Start of Day

Opening Checklist

  • All staff log in at pos.cinemartraders.com and are directed to the Home screen.
  • SP Custodian prepares the counter and confirms an OR Series is active for the branch.
  • Branch Manager reviews pending transactions, stock alerts, and notes from the previous day.
  • Supervisor checks for pending approvals — POs, Stock Audits, Transfers, Pending Orders — across all branches.
☀️ During the Day

Active Operations

  • SP Custodian processes sales, returns, replacements, and product inquiries at the counter.
  • Branch Manager monitors stock levels, sales performance, and coordinates inventory operations.
  • Supervisor approves POs, Stock Audits, Stock Transfers, and Pending Orders as submitted, per company policy.
  • Discounts are created by the Supervisor or Administrator. The Branch Manager authorizes which discount the SP Custodian may apply. If the Manager is unavailable, the Supervisor handles authorization.
🌙 End of Day

Closing Checklist

  • SP Custodian generates the Daily Cash Flow and sales reports, then reconciles cash per branch procedure.
  • Branch Manager reviews branch-level sales and inventory reports.
  • Pending items — unsettled transactions, pending POs — are noted for next-day follow-up.
  • All users log out of the system.
🧾
Standard Sales Transaction Flow
Step-by-step guide to processing a sale at the POS counter
1
Open the Sales Screen
From Home, click the Sales module or use the Cart shortcut in the top navigation. The POS screen loads with a new cart — the header shows your branch name, Customer Name, and assigned Cart No.
2
Select the Customer
Search for the customer using the Select Customer or Sub Dealer dropdown — by name or ID. The selected customer appears in the header. For walk-in customers, the default walkin walkin entry is used.
3
Add Products to Cart
Use the search bar at the top to find products by name, description, or part number. Toggle Search by details for more specific filtering. Each item added to the cart displays: Product Item, Category, Location, Price (Tax Incl.), QTY, and Total. Adjust quantity as needed.
4
Review the Order Summary
Check the summary at the bottom of the cart: Sub Total, Tax, Total Discounts, and Total Items. The Amount to Pay is prominently displayed in the center panel.
5
Fill in the Payment Panel
On the right side of the screen, complete the Payment panel:
Mode of Payment Amount Paid → Change auto-computed Customer / Sub Dealer Settled Y/N Order Date
Set Settled to YES for full payment now, or NO to record it as an unsettled order to be collected later.
⚠️ Order Date Warning: The Order Date can be set to a previous date to post a late or backdated transaction. However, this will place the transaction in Pending Orders and it will not be processed until a Supervisor or Administrator approves it. Use this only when intentionally posting a late sales transaction, and ensure your Supervisor is aware before proceeding.
6
Apply Discount (if authorized)
Click Add Discount to apply a discount to the transaction. Discounts are created by the Supervisor or Administrator in the Database Module. The Branch Manager authorizes which discount the SP Custodian may use per company policy. Discounts cannot be applied without prior authorization.
7
Click Proceed
Click Proceed to confirm the transaction. The system generates an OR number. Write this on the Official Receipt issued to the customer. Stock is automatically reduced in the system.
ℹ️ Note: Receipts are not printed by the system. The OR number is written manually on the branch's Official Receipt booklet. The OR Series currently does not require BIR accreditation.
📦
Purchase Order Workflow
6-stage process from drafting to payment, across Branch Manager and Supervisor roles
#
Stage
Branch Manager
Supervisor
Notes
1
Draft● Manager
Create PO
Manager can edit or cancel at this stage.
2
Validated● Manager
Validate PO
Manager reviews with Supervisor. Manager can still cancel.
3
Submit to DOPOS● Supervisor
Download Excel, submit to DOPOS, enter submission date
Supervisor can still cancel at this stage.
4
Pending Receipt● System
⏳ Awaiting delivery from supplier
No action needed until delivery arrives.
5
Partially / Fully Received● Manager
Record delivery acceptance
Can also record delivery
Partial receipt supported. PO stays open until fully received.
6
Paid● Supervisor
Enter invoice & payment details, mark as Paid
Closes the PO process.
🔄
Stock Transfer Workflow
Moving products between branches — roles, stages, and inventory impact
#
Stage
Source Manager
Destination Manager
Supervisor
Inventory Impact
1
Create● Source Mgr
Create transfer
No change
2
For Validation● Source Mgr
Submit for validation
No change
3
Validate● Source Mgr
Validate transfer
Validate (optional)
No change
4
Transfer● Source Mgr
Execute transfer
↓ Decreases at source
5
Received● Dest. Mgr
Confirm receipt
↑ Increases at destination
6
Approve● Supervisor
Final approval
No change
🚚
Delivery Acceptance Workflow
Receiving and accepting supplier deliveries — from PO notification to inventory update
#
Stage
Branch Manager
Supervisor
Inventory Impact
1
For Delivery● System
Monitors PO status and awaits delivery
No change
2
Inspect● Branch Manager
Physically check delivered items against PO quantities and specifications
No change
3
Accept Delivery● Branch Manager
Enters received quantities in the system
↑ Increases upon acceptance
4
Discrepancy?● Branch Manager
Flag short/over deliveries; document variances before acceptance
Notified of discrepancy; may instruct partial accept or rejection
Per accepted qty only
5
Approve● Supervisor
Reviews acceptance record; enters DR details; approves to close the delivery
No change
6
Paid● Supervisor
Enters invoice & payment details; marks PO as Paid
Closes the full delivery & payment cycle.
📋

Key rule: Never accept delivery without physically verifying items first. Any discrepancy in quantity or condition must be documented and escalated to the Supervisor before completing the acceptance in the system.

Approval Workflow Summary
Who submits and who approves each operation type
🚚 Delivery Acceptance
Processed byBranch Manager
Approved bySupervisor
NoteDiscrepancies must be flagged before acceptance; Supervisor approves to close
📦 Purchase Order (PO)
Submitted byBranch Manager
Approved bySupervisor (see PO Lifecycle)
🔍 Stock Audit
Submitted byBranch Manager / Auditor
Approved bySupervisor / Administrator
🔄 Stock Transfer
Submitted byBranch Manager
Approved bySupervisor / Administrator
Pending Orders
Submitted bySP Custodian
Approved bySupervisor / Administrator
🏷️ Discounts
Created bySupervisor or Administrator
Authorized byBranch Manager (instructs SP Custodian to apply)
AuthorityAuthorized at creation per company policy
Reporting

System Reports

Reports are automatically generated from recorded transactions and stock data. This section explains all available reports and who should review them.

Sales Reports

Start with the Daily Cash Flow for a cash overview, then refer to the specific reports for detailed breakdowns.

ReportWhat It ShowsWho Reviews It
Daily Cash FlowFull cash inflow and outflow summary for the daySP Custodian, Branch Manager
Daily Sales – Transaction CountNumber of transactions processedSP Custodian, Branch Manager
Daily Sales – ProductsProducts sold and units soldBranch Manager
Daily Sales – Mode of PaymentBreakdown by cash, card, and other payment typesSP Custodian, Branch Manager
Daily Sales – CategorySales grouped by product categoryBranch Manager
Item Return SummaryAll product returns processedBranch Manager, Supervisor
Item Replacement SummaryAll product replacements processedBranch Manager, Supervisor

Daily Cash Flow Report

This is the primary report for daily cash reconciliation. Before generating it, select the Branch and set the Date From and Date To fields. Click View Report to display the data on screen, or Download Report to export it.

Cash Flow from Operating Activities
Cash PaymentsTotal amount collected from completed sales transactions for the day.
Settled PaymentPayments collected today from previously unsettled transactions.
Less: RefundTotal cash refunded to customers for returned items. Deducted from cash payments.
Add: Replacement DifferenceAny additional amount collected or issued due to product replacements with a price difference.
Total Cash on HandNet cash received after refunds and replacement adjustments.
Other Payment Channels
MayaPayments collected via Maya (e-wallet).
GCash / Bank TransferPayments collected via GCash or direct bank transfer.
CheckPayments received by check.
Total Cash ReceiptsTotal of all payment channels combined for the day.
Less: Disbursement
Cash PaymentCash disbursed or paid out during operations.
Bank Transfer PaymentOutgoing payments made via bank transfer.
Total DisbursementTotal outgoing payments for the day.
Net Cash FlowsTotal Cash Receipts minus Total Disbursement. This is the final cash position for the day.

At end of day, the Net Cash Flows figure should match the physical cash count in the drawer plus any non-cash payment records. Report any discrepancies to the Branch Manager immediately.

Daily Sales Report (by Number of Transactions)

Provides a count of the total number of sales made within a specific day. Its primary purpose is to offer a straightforward metric for analyzing sales activity and customer traffic.

Set the Date From and Date To fields. You may also filter by a specific product using the + Add Product button. Click View Report to display on screen, Print Report to print, or Download Report to export.

Sales Transactions
ColumnDescription
DateThe date the transaction was processed.
OR NumberThe Official Receipt number assigned to the transaction.
Cart NumberThe internal cart or transaction reference number.
Part NumberThe product number of the item sold.
Product NameThe name of the product sold.
QuantityTotal number of units sold in the transaction.
DiscountTotal discount amount applied to the transaction.
AmountFinal amount charged to the customer after any discounts.
TotalSum of all quantities, discounts, and amounts across all transactions for the selected date range.
Unsettled Orders Paid Today
ColumnDescription
Date of PaymentThe date the previously unsettled order was paid.
Order ReferenceThe reference number of the original unsettled order.
Payment MethodThe mode of payment used to settle the order (e.g., cash, GCash).
Date of OrderThe original date the order was created before it was settled.
Customer NameThe name of the customer who settled the order.
TotalTotal amount collected today from previously unsettled orders.
ℹ️

If the Unsettled Orders Paid Today section shows 0.00, no previously unsettled orders were settled on that day. This is normal when all transactions were paid in full at the time of sale.

Daily Sales Report (by Products)

Shows the total quantity and total sales amount of each product sold during the day. Sales are consolidated per product.

Set the Date From and Date To fields. Select a Report Type — either Consolidated or Breakdown (see below). You may also filter by specific product using the + Add Product button. Click View Report, Print Report, or Download Report to access the data.

Report Type: Consolidated
ColumnDescription
Part NumberThe product number of the item sold.
Product NameThe name of the product sold.
QuantityTotal quantity of units sold for that product within the selected date range.
DiscountTotal discount amount applied across all transactions for that product.
AmountTotal sales amount for that product after discounts.
TotalSum of all quantities, discounts, and amounts across all products for the selected date range.
Report Type: Breakdown
ColumnDescription
DateThe specific date each product was sold. Shows individual daily rows instead of a single consolidated total.
Part NumberThe product number of the item sold.
Product NameThe name of the product sold.
QuantityQuantity of units sold for that product on that specific date.
DiscountDiscount amount applied on that specific date.
AmountSales amount for that product on that specific date, after discounts.
TotalSum of all quantities, discounts, and amounts across all rows for the selected date range.
ℹ️

Use Consolidated for a quick product-level summary. Use Breakdown when you need to see how sales for each product are distributed across individual dates within the selected range.

Daily Sales Report (by Mode of Payments)

Summary of all sales transactions for a specific day, categorized by how customers paid. The primary purpose of this report is to track and analyze customer payment preferences, manage cash flow, and reconcile daily financial records.

Set the Date From and Date To fields. Select a Report Type (Consolidated or Breakdown) and optionally filter by a specific Mode of Payment. Available payment options are: All, Cash, GCash, Maya, and Check. Click View Report, Print Report, or Download Report to access the data.

Report Type: Consolidated
ColumnDescription
Mode of PaymentThe payment method used (e.g., Cash, GCash, Maya, Check). Each method appears as a separate row.
AmountTotal amount collected under that payment method for the selected date range.
TotalCombined total across all payment methods for the selected date range.
Report Type: Breakdown
ColumnDescription
DateThe specific date of each payment entry. Shows individual daily rows instead of a single consolidated total.
Payment MethodThe payment method used on that specific date.
AmountTotal amount collected under that payment method on that specific date.
TotalCombined total across all dates and payment methods for the selected range.
ℹ️

Use Consolidated to see a single total per payment method. Use Breakdown to see how payments were distributed across each day in the selected range. Use the Mode of Payments filter to isolate a specific payment channel.

Daily Sales Reports – Based on Category

Provides a detailed breakdown of sales performance on a daily basis, organized by product category. This report offers insights into which categories are performing well, identifies trends, and supports inventory and marketing decisions.

Set the Date From and Date To fields. Select a Report Type: either Consolidated or Detailed Breakdown. Click View Report, Print Report, or Download Report to access the data.

Report Type: Consolidated
StructureDisplays one row per branch. Each product category (Root, Home, Spare Parts, Oil, Batteries, Tires, Helmet) appears as a column pair showing Qty and Amount. The last column pair shows the branch Total (Qty and Amount).
BranchThe branch name. Each branch occupies one row.
Category ColumnsRoot, Home, Spare Parts, Oil, Batteries, Tires, Helmet — each showing total Qty sold and Amount collected for that category at that branch.
Grand TotalSum of all branches across all categories for the selected date range.
Report Type: Detailed Breakdown
StructureGroups results by branch. Within each branch, each row represents a specific date. The same category column pairs apply (Root, Home, Spare Parts, Oil, Batteries, Tires, Helmet). The last column pair shows the Daily Shop Total for that date.
DateThe specific date of sales within the branch section.
Category ColumnsRoot, Home, Spare Parts, Oil, Batteries, Tires, Helmet — each showing Qty and Amount for that category on that specific date.
Total for [Branch]Sum of all dates within that branch for the selected date range.
ℹ️

Use Consolidated to compare category performance across all branches in a single view. Use Detailed Breakdown to drill into how each branch's category sales are distributed day by day.

Item Return Summary

Details the volume and value of product returns over a specific period, categorized by item, location, and reason, to analyze return rates and identify trends for improvement.

Set the Date From and Date To fields. Select a Report Type: either Consolidated or Breakdown. You may also filter by specific product using the + Add Product button. Click View Report, Print Report, or Download Report to access the data.

Report Type: Consolidated
ColumnDescription
Part NumberThe product number of the returned item.
Product NameThe name of the returned product.
QuantityTotal number of units returned for that product across the selected date range.
AmountTotal value of the returned items for that product.
TotalSum of all returned quantities and amounts across all products for the selected date range.
Report Type: Breakdown
ColumnDescription
DateThe specific date each return was processed.
Part NumberThe product number of the returned item.
Product NameThe name of the returned product.
QuantityNumber of units returned for that product on that specific date.
AmountValue of the returned items on that specific date.
TotalSum of all returned quantities and amounts across all rows for the selected date range.
ℹ️

Use Consolidated for a product-level summary of total returns. Use Breakdown to see returns recorded on each individual date within the selected range.

Item Replacement Summary

Details the volume and value of product replacements over a specific period, categorized by original item, replacement reason (e.g., defective, wrong size), and cost implications, to monitor product quality and efficiency of the replacement process.

Set the Date From and Date To fields. Select a Report Type: either Consolidated or Breakdown. You may also filter by specific product using the + Add Product button. Click Print Report, View Summary, or Download Summary to access the data.

Report Type: Consolidated
ColumnDescription
DateThe date the replacement was processed.
QuantityTotal number of replacement transactions processed on that date.
TotalTotal number of replacement transactions across the selected date range.
Report Type: Breakdown
StructureEach row shows the original item returned alongside the replacement item issued, with separate quantity and amount columns for each side.
ColumnDescription
DateThe date the replacement was processed.
Part NumberThe product number of the original item that was returned.
QuantityQuantity of the original item returned.
AmountValue of the original item returned.
Replacement ItemThe product number of the item issued as a replacement.
Quantity (Replace)Quantity of the replacement item issued.
Amount ReplaceValue of the replacement item issued. May differ from the original if there is a price difference.
Grand TotalTotal quantity and amount for both original returned items and replacement items issued across the selected date range.
ℹ️

Use Consolidated for a quick daily count of replacement transactions. Use Breakdown to see the full detail of which items were returned and what replacements were issued, including any price differences between the original and replacement item.

Database Reports

ReportWhat It ShowsWho Reviews It
Locator SummaryPhysical storage location of inventory items by warehouse, rack, row, and boxBranch Manager, SP Custodian
Product Info SummaryFull product details including pricing and categoryBranch Manager
User SummaryList of all system users and their rolesAdministrator
Customer SummaryCustomer records and purchase historySP Custodian, Branch Manager

Locator Summary Reports

Serves as a comprehensive record detailing the current physical location of inventory items within a storage facility or across multiple designated areas, providing an overview of where specific products are stored.

Select a Branch (default: All Shops) to filter by a specific branch or view all at once. Click View Report, Print Report, or Download Report to access the data.

Locator Records
ColumnDescription
Warehouse RefThe name or reference of the warehouse or storage area where the product is located.
Locator CodeA system-generated code that identifies the exact storage location, formatted as Warehouse-Rack-Row-Category (e.g., CALUMPIT-A-1-1-A).
Rack No.The rack identifier within the warehouse where the product is stored.
Row No.The row number within the rack.
Box No.The box or slot number within the row.
CategoryThe product category assigned to that storage location.

Product Info Summary Reports

Serves as a comprehensive record detailing essential information about various products, including their specifications, features, pricing, and other relevant attributes, providing a centralized overview of all product-related data.

Select a Branch (default: All Shops) and optionally enter a Part Number / Barcode to search for a specific product. Click View Report, Print Report, or Download Report to access the data.

Product Records
ColumnDescription
Part NumberThe product's part number or barcode reference.
Product NameThe full name of the product.
ModelThe model designation of the product, if applicable.
LocatorThe storage location code for the product within the warehouse. Displays N/A if no locator has been assigned.
Price (Incl. Tax)The selling price of the product inclusive of tax.
Wholesale PriceThe wholesale price of the product.
Min QtyThe minimum stock quantity threshold set for the product. Used to trigger low inventory alerts.
MarginThe peso value difference between the selling price and the wholesale price.
Margin %The margin expressed as a percentage of the selling price.
ActiveIndicates whether the product is currently active in the system. Inactive products will not appear in sales transactions.

User Summary Reports

Serves as a comprehensive overview of user activity, engagement, and key metrics within the system, filtered by the selected branch. This report is accessible to the Administrator only.

Select a Branch (default: All Shops) to filter by a specific branch. Click View Report, Print Report, or Download Report to access the data.

User Records
ColumnDescription
NameThe full name of the system user.
UsernameThe login username assigned to the user.
DepartmentThe branch or department the user is assigned to.
PositionThe user's job position (e.g., Manager, Cashier).
RolesThe system role assigned to the user, which determines their access level (e.g., manager, cashier).
BranchesThe branch or branches the user has access to.
Created AtThe date and time the user account was created in the system.
Last Login AtThe date and time the user last logged into the system.

Customer Summary Report

Provides a consolidated overview of customer purchase activity, showing total orders and amounts paid per customer within a selected branch.

Select a Branch and Report Type (Consolidated or Breakdown). Optionally filter by Customer Code or Part Number / Barcode. Click Print Report (PDF), View Report, or Download Report (XLSX) to access the data.

Report Type: Consolidated Summary
ColumnDescription
CodeThe unique customer code assigned to the customer in the system.
Customer NameThe full name of the customer.
First OrderThe date of the customer's first recorded transaction at the branch.
Order CountTotal number of orders the customer has placed at the branch.
Total Amount PaidThe total value of all completed payments made by the customer.
Report Type: Transaction Breakdown
StructureGroups results by customer. Each customer section shows their individual transactions in full detail, with the customer code displayed on the right of the section header.
ColumnDescription
DateThe date and time of each individual transaction.
Invoice #The invoice or cart reference number for that transaction.
ProductThe name of the product purchased in that transaction line.
QtyQuantity of units purchased in that transaction line.
AmountAmount paid for that transaction line.
ℹ️

Use Consolidated for a quick overview of each customer's total activity. Use Transaction Breakdown to drill into the full purchase history per customer, showing every individual transaction and product purchased.

Purchasing Reports

ReportWhat It Shows
Purchase Order SummaryActive POs with status: For Validation, Order Validated, or Approved. Does not include Paid or Cancelled POs.
Unpaid PO SummaryPOs received but not yet marked as paid
Overstock ReportProducts with stock above the maximum threshold
Out of Stock ReportProducts with zero remaining stock
Low Inventory Stock ReportProducts nearing the minimum stock threshold
Pending Request ReportStock requests not yet fulfilled

Purchase Order Summary Report

Shows a summary of active purchase orders per product, filtered by branch. Only POs with a status of For Validation, Order Validated, or Approved are included. Paid and Cancelled POs are not shown.

Select a Branch to filter results. Click View Report, Print Report, or Download Report to access the data.

Single Branch View
ColumnDescription
ReferenceThe product number of the item included in the purchase order.
Product NameThe name of the product ordered.
[Branch Name]The ordered quantity for the selected branch. Column header shows the branch name (e.g., CTI CALBAYOG).
Total OrderThe total quantity ordered across all active POs for that product.
Total AmountThe total value of all active POs for that product.
All Shops View
StructureWhen Branch is set to All Shops, the report expands into a matrix layout. Each branch appears as its own column showing the ordered quantity for that branch. A Total row at the top summarizes quantities per branch across all products.
ColumnDescription
ReferenceThe product number of the item ordered.
Product NameThe name of the product ordered.
[Branch Columns]One column per branch (e.g., CTI Allen, CTI Baybay, CTI Borongan...). Each shows the quantity ordered at that branch. Blank means no active PO for that product at that branch.
Total (top row)Sum of all ordered quantities per branch across all products currently in active PO status.
ℹ️

This report only reflects active POs (For Validation, Order Validated, Approved). Use the Unpaid PO Summary to track POs that have been received but are pending payment.

Unpaid Purchase Order Summary

Lists all purchase orders that have been received (partially or fully) but not yet marked as paid. Results are grouped by branch, then by individual PO.

No filters are required. Click View Report, Print Report, or Download Report to access the data.

Structure: Grouped by Branch, then by PO
Branch Section HeaderEach branch with unpaid POs appears as a separate section (e.g., CTI ALLEN, CTI BORONGAN).
PO HeaderEach PO within the branch shows: PO Number, Supplier (e.g., Honda Philippines), and PO Date. A status badge on the right indicates the current PO status.
Status BadgeShows the current delivery status of the PO. Examples: Pending Receipt (awaiting delivery), Order Received Completely (fully received, payment pending).
ColumnDescription
Product #The product number of the item ordered.
Product NameThe name of the product ordered.
QtyQuantity of units ordered in the PO.
PriceUnit price of the product at the time of the PO.
TotalTotal value for that product line (Qty × Price).
SummaryShows total item count and total amount for that PO (e.g., "Summary: 2 item(s) — 200 units — ₱0.00").
ℹ️

The Supervisor is responsible for marking POs as Paid once the invoice is settled. Any PO appearing in this report requires follow-up on payment status per company policy.

Overstock Report

Lists products whose current stock quantity exceeds the maximum threshold, indicating overstocked items that may need to be managed or redistributed.

Select a Branch to filter results. Click View Report, Print Report, or Download Report to access the data.

Overstock Records
ColumnDescription
Part NumberThe product number of the overstocked item.
NameThe name of the overstocked product.
Ave P30 SalesAverage daily sales of the product over the past 30 days. Used to estimate how long current stock will last.
Qty on HandCurrent physical stock quantity available at the branch.
Day SupplyEstimated number of days the current stock will last based on the 30-day average sales rate.
Exp. Del.Expected delivery quantity — stock from active POs not yet received.
Exp. Qty on HandExpected quantity on hand after pending deliveries arrive (Qty on Hand + Exp. Del.).
Exp. Day SupplyEstimated days of supply after expected deliveries are received.
ℹ️

A high Day Supply or Exp. Day Supply value indicates slow-moving stock. Branch Managers should review overstocked items and consider pausing reorders for those products.

Out of Stock Report

Lists products that have zero or critically low stock based on their average daily sales rate. This report helps identify items that need to be reordered immediately.

Select a Branch to filter results. Click View Report, Print Report, or Download Report to access the data.

Out of Stock Records
ColumnDescription
Part NumberThe product number of the out-of-stock item.
NameThe name of the out-of-stock product.
Ave P7 SalesAverage daily sales of the product over the past 7 days. Used as the basis for suggested order calculations.
Exp. Del.Expected delivery quantity from active POs not yet received.
Exp. Day SupplyEstimated days of supply once pending deliveries arrive, based on the 7-day average sales rate.
Suggested Day SupplyThe minimum recommended days of stock the branch should maintain for this product.
Suggested OrdersRecommended reorder quantity, calculated as: Ave P7 Sales ÷ 36 days. A product appears in this report when its expected day supply falls below the suggested day supply threshold.
ℹ️

A product appears in this report when its Exp. Day Supply is less than the Suggested Day Supply. The Suggested Orders column provides a recommended reorder quantity to bring stock back above the minimum threshold.

Low Inventory Stock Report

Lists products that are approaching critically low stock levels, grouped by branch. Results can be filtered by branch or viewed across all shops at once. A How it works button on the report page explains the computation logic.

Select a Branch (default: All Shops). Click View Report, Print Report, or Download Report to access the data.

Low Stock Trigger Conditions
Condition 1Exp. Qty on Hand < Minimal Qty — stock plus pending deliveries fall below the minimum quantity threshold set for the product.
Condition 2Day Supply < 7 days — current stock will run out in less than 7 days based on average daily sales.
NoteA product is flagged as low stock when either condition is true. When Branch is All Shops, results are grouped by branch section.
Column Formulas
ColumnFormula / Description
Part NumberThe product number of the low-stock item.
NameThe name of the low-stock product.
Ave P36 SalesTotal units sold in the last 36 days ÷ 36. Represents the average daily sales rate.
Qty on HandCurrent available stock at the branch.
Day SupplyQty on Hand ÷ Ave P36 Sales. Estimated days before current stock runs out.
Exp. Del.Quantity expected from pending or validated supply orders (active POs not yet received).
Exp. Qty on HandQty on Hand + Exp. Del. Projected stock after pending deliveries arrive.
Exp. Day SupplyExp. Qty on Hand ÷ Ave P36 Sales. Projected days of supply after deliveries are received.
Suggested Day SupplyMinimum quantity threshold set per product per branch.
Suggested Ordersmax(0, Minimal Qty − Exp. Qty on Hand). The recommended reorder quantity to bring stock back to the minimum threshold.

Review this report daily alongside the Out of Stock Report. Products in this report are approaching critical levels — prioritize them when creating the next Purchase Order.

Pending Request Report

Lists purchase order requests that have been submitted but not yet fulfilled. Results are grouped by branch, then by individual order request.

Select a Branch to filter results. Click View Report, Print Report, or Download Report to access the data.

Structure: Grouped by Branch, then by Order Request
Branch Section HeaderEach branch with pending requests appears as a separate section (e.g., CTI ALLEN).
Order Request #The reference number of the pending purchase order request.
Date OrderedThe date the order request was submitted.
ColumnDescription
ReferenceThe product number of the item requested.
NameThe name of the product requested.
Actual OrderThe quantity requested for that product in this order.
Total OrdersTotal quantity requested across all products in that order request.
ℹ️

This report shows requests that are still pending fulfillment. Follow up with the Supervisor or DOPOS to confirm the status of any long-outstanding requests.

Inventory Reports

ReportWhat It Shows
Stock Audit ReportPhysical stock counts vs. system records, with variance and accountability details
Stock Transfer ReportHistory of stock moved between branches, with transfer status and dates
Delivery Acceptance SummaryRecords of stock received from the supplier, with invoice and VAT details

Stock Audit Reports

Overview of inventory accuracy and discrepancies between physical stock and system records, highlighting variances, damaged goods, and obsolescence.

Select a Shop and set Date From and Date To. Click View Report, Print Report, or Download Report to access the data.

Stock Audit Records
ColumnDescription
Shop NameThe branch where the stock audit was conducted.
Audit DateThe date the physical stock count was performed.
Audit CodeThe unique reference code assigned to the audit session (e.g., AUCTI-00517).
Part NumberThe product number of the audited item.
Product NameThe name of the audited product.
System QtyThe quantity recorded in the system before the audit.
Audited QtyThe actual physical count recorded during the audit.
Qty Short/OverThe variance between System Qty and Audited Qty. A negative value means the physical count is less than the system record (shortage); a positive value means more stock was found (overage).
RemarksOptional notes entered during the audit, such as damaged or obsolete items.
Counted ByThe name of the person who performed the physical count.
Checked ByThe name of the Supervisor or approver who verified the audit.

Stock Transfer Reports

Serves as a comprehensive record detailing the movement of inventory between various internal locations, such as different warehouses, retail stores, or distribution centers.

Select a Report Type (default: All), set Date From and Date To, and specify a WH Source and optionally a WH Destination. Click View Report, Print Report, or Download Report to access the data.

Stock Transfer Records
ColumnDescription
Transfer CodeThe unique reference code assigned to the stock transfer (e.g., TC-00000012).
SourceThe branch or warehouse the stock was transferred from.
DestinationThe branch or warehouse the stock was transferred to.
Part NumberThe product number of the transferred item.
Product NameThe name of the transferred product.
QtyQuantity of units transferred.
Reason of TransferThe stated reason for the transfer. Displays N/A if no reason was entered.
StatusCurrent status of the transfer (e.g., Received/Completed).
Date TransferredThe date and time the stock was dispatched from the source branch.
Date ReceivedThe date and time the stock was confirmed received at the destination branch.

Delivery Acceptance Summary Report

Records all stock received from the supplier, with invoice and payment details. Available in two report types.

Select a Report Type (Consolidated or Breakdown) and a Shop. Click View Report, Print Report, or Download Report to access the data.

Report Type: Consolidated
StructureOne row per delivery acceptance record. Shows invoice-level details for each received PO.
ColumnDescription
BranchThe branch that received the delivery.
Date ReceivedThe date the delivery was accepted at the branch.
SupplierThe supplier who delivered the goods (e.g., HPI).
Invoice DateThe date on the supplier's invoice.
Invoice #The supplier's invoice reference number.
Invoice AmountThe total amount on the supplier's invoice.
Vatable AmountThe portion of the invoice amount subject to VAT.
VATThe VAT amount computed on the vatable portion.
Due DateThe payment due date for the invoice.
Order Request #The PO reference number linked to this delivery.
Report Type: Breakdown
StructureEach delivery record expands to show a full product-level breakdown of items received within that delivery, with an additional sub-table per record.
Sub-table ColumnDescription
Part NumberThe product number of the item received.
NameThe name of the received product.
LocatorThe storage location assigned to the product within the warehouse.
Selling PriceThe selling price of the product at the time of delivery.
QtyQuantity of units received for that product.
TotalTotal value for that product line (Selling Price × Qty).

Best Practice: Reports should be reviewed at the end of each business day. The Branch Manager is responsible for ensuring daily reports are checked before closing operations.

🛡️
Supervisor Manual
Operational Oversight • All 18 Branches • Approvals & Monitoring

📋 Note: The Supervisor is an operational role, not a system administrator. User management, role assignments, system configuration, and activity logs are exclusively handled by the Administrator. For any of these needs, coordinate with the Administrator.

Role Overview

The Supervisor oversees operations across all 18 branches. This role is responsible for approving Purchase Orders, Stock Audits, Stock Transfers, and Pending Orders. The Supervisor also monitors daily sales performance and ensures branches are operating correctly within system guidelines and company policy. All major decisions must be guided by company policies.

System Access

Module / FeatureAccessKey Functions
Sales Module Full viewReview reports, approve pending orders
Database – Customers, Products, Orders YesView all branch records and pending orders
Database – Discounts If Manager absentCreate discounts per company policy
Database – OR Series If Manager absentCreate OR Series for a branch
Database – Users / Roles / Activity Logs Administrator onlyNot accessible to Supervisor
Purchasing Module FullSubmit PO to DOPOS, mark PO paid
Inventory Module FullApprove Stock Audits, Transfers; process Delivery Acceptance

Daily Tasks

🌅 Start of Day – Supervisor Checklist

  1. Log in at pos.cinemartraders.com and navigate to the Home screen.
  2. Check for pending approvals across all branches: POs for validation, Stock Audits, Stock Transfers, and Pending Orders from previous days.
  3. Review daily sales summaries from all branches using the sales reports.
  4. Confirm no branch has a missing or inactive OR Series. If a Branch Manager is absent, create one per company policy.

Key Processes

📋 Purchase Order (PO) Lifecycle Purchasing

The Purchase Order process spans several stages. The Supervisor plays a key role in the later stages: validation review, DOPOS submission, and marking payment.

1
Branch Manager
DRAFT

Manager Creates the PO

The Branch Manager creates a Purchase Order, adding the products and quantities needed. At this stage, the Manager can edit, cancel, or proceed to validate.

2
Branch Manager
VALIDATED

Manager Validates the PO

After reviewing, the Manager changes the status to Validated. The Supervisor reviews the PO together with the Manager before the next step. The Manager can still cancel the PO at this stage.

3
Supervisor
SUBMITTED TO DOPOS

Supervisor Submits to DOPOS

When the Supervisor is confident the PO is accurate and complete, she downloads the system-generated Excel file (listing products to be purchased) and submits it to DOPOS. Before doing so, she changes the PO status to "Submit to DOPOS" and enters the required submission date. The Supervisor can still cancel the PO at this stage.

4
System Status
PENDING RECEIPT

Awaiting Delivery

Once submitted to DOPOS, the PO status becomes Pending Receipt. The branch is now waiting for stock to arrive.

5
Manager or Supervisor
PARTIALLY / FULLY RECEIVED

Delivery Acceptance

When stock arrives, the Branch Manager or Supervisor processes Delivery Acceptance in the Inventory Module. They input the quantities actually received. If only part of the order arrives, the PO is marked Partially Received and the remainder stays pending.

6
Supervisor
PAID

Supervisor Marks PO as Paid

Once the invoice is received and payment has been made, the Supervisor enters the invoice and payment details into the system and marks the PO as Paid. This closes the PO process.

Use the Low Inventory and Out of Stock reports to verify which products a PO covers before approving it for DOPOS submission.

Approving a Stock Audit Inventory
1
Inventory Module Stock Audit
Open Stock Audit
Go to the Inventory Module and click Stock Audit from the sub-menu.
2
Stock Audit List
Find Audits Pending Approval
Filter or locate audits with status "Pending Approval."
3
Stock Audit Detail
Review the Audit
Click the eye icon to review and compare the system count vs. the physical count submitted by the Branch Manager or Auditor. If there are significant discrepancies, coordinate with the Branch Manager before approving.
4
Stock Audit Detail
Approve
If the audit is accurate and aligns with company policy, click Approve. System records are updated to match the audited count.
Approving a Stock Transfer Inventory
1
Inventory Module Stock Transfer
Open Stock Transfer
Go to the Inventory Module and click Stock Transfer.
2
Stock Transfer List
Find Transfers Pending Approval
Filter or locate transfers with status "Pending Approval."
3
Stock Transfer Detail
Review the Transfer
Review the transfer details: source branch, destination branch, products, and quantities.
4
Stock Transfer Detail
Approve
Click Approve. Stock is deducted from the source branch and added to the destination branch.
Approving Pending Orders Sales
Pending Orders are sales transactions posted with a backdated Order Date. They are held for approval and will not be processed until a Supervisor or Administrator approves them.
1
Database Module Orders
Open Orders
Go to the Database Module and click Orders.
2
Orders List
Filter by Pending Status
Filter by status "Pending" to view all open orders from all branches awaiting approval.
3
Order Detail
Review Each Order
Review each pending order for validity per company policy. Verify the branch, SP Custodian, product, and transaction date.
⚠️ These are late or backdated sales transactions. Confirm with the Branch Manager that the posting is legitimate before approving.
4
Order Detail
Approve
Click Approve to allow the transaction to be processed. The sale is recorded as of its stated Order Date.
Creating a Discount Admin
🚫 Only Supervisors and Administrators can create discounts. Branch Managers cannot — they may only authorize the SP Custodian to apply an existing one. Always create discounts per company discount policies.
1
Database Module Discounts
Open Discounts
Go to the Database Module and click Discounts.
2
Discounts List
Add New Discount
Click Add New Discount.
3
Discount Form
Fill in Discount Details
Enter the discount name, type (percentage or fixed amount), applicable products or categories, and validity period as directed by management.
4
Discount Form
Save
Click Save. The discount is now available for the Branch Manager to authorize and the SP Custodian to apply during sales transactions.
Creating an OR Series (When Branch Manager is Absent) Admin
⚠️ Create an OR Series for a branch only when the Branch Manager is absent and cannot do so themselves.
1
Database Module OR Series
Open OR Series
Go to the Database Module and click OR Series.
2
OR Series List
Add OR Series
Click Add OR Series.
3
OR Series Form
Enter Details
Select the branch, enter the starting OR number and effective date. Suggested format: CTI-[BRANCH]-YYYY-00001. Confirm the approved format with management before saving.
4
OR Series Form
Save
Click Save. The OR Series is now active for the branch and sales transactions can proceed.

End-of-Day Responsibilities

EOD 1
Process all pending approvals. Ensure no POs, audits, or transfers remain unreviewed for the day.
EOD 2
Review daily sales reports from all branches. Flag any unusual or missing reports and escalate per company policy.
EOD 3
Check PO statuses. Confirm submitted POs are progressing and that pending receipts are noted for follow-up.
EOD 4
Escalate operational issues to management if any branch reported problems during the day.
EOD 5
Log out of the system securely.

Reports to Review Regularly

  • Daily Cash Flow – all branches
  • Item Return Summary
  • Item Replacement Summary
  • Purchase Order Summary
  • Unpaid PO Summary
  • Low Inventory Stock Report
  • Out of Stock Report
  • Stock Transfer Report
  • Delivery Acceptance Summary
🏪
Branch Manager Manual
Branch Operations • Inventory • Purchase Orders & Reporting

Role Overview

The Branch Manager is responsible for the day-to-day operations of a single branch. This includes monitoring sales, managing stock levels, initiating and validating Purchase Orders, overseeing the SP Custodian, managing the branch OR Series, and authorizing discounts, all in accordance with company policy.

System Access

Module / FeatureAccessKey Functions
Sales Module Branch-levelView reports, monitor transactions
Database – Customers, Products, Orders Branch-levelView and manage branch records
Database – Discounts View onlyAuthorize which discount the SP Custodian may apply — cannot create discounts
Database – OR Series Own branch onlyManage OR Series for the branch
Database – Users / Roles / Activity Logs Administrator onlyNot accessible to Branch Manager
Purchasing Module Branch-levelCreate, validate, and receive POs
Inventory Module Branch-levelDelivery acceptance, stock audits, stock transfers

Daily Tasks

🌅 Start of Day – Branch Manager Checklist

  1. Log in and go to the Home screen.
  2. Confirm the SP Custodian is logged in and an OR Series is active for the branch.
  3. Review the Low Inventory and Out of Stock reports. Note items that need restocking.
  4. Check for any pending transactions or carry-over notes from the previous day.
  5. If stock replenishment is needed, begin preparing a Purchase Order.

Key Processes

Key Processes

Creating and Validating a Purchase Order Purchasing
1
Purchasing Module Purchase Order
Open Purchase Order
Go to the Purchasing Module and click Purchase Order from the sub-menu.
2
Purchase Order List
Create New PO
Click Create New PO.
3
PO Form
Select Supplier
Select the Supplier from the dropdown. One primary supplier is configured for the branch.
4
PO Form
Add Products & Quantities
Search for and add the products to order. Enter quantities needed, guided by the Low Inventory and Out of Stock reports. You may edit or cancel at this stage.
5
PO Form
Validate the PO
Review the PO for accuracy. When ready, change the status to Validated. Review it together with the Supervisor before confirming. You may still cancel the PO at this stage.
ℹ️ Once validated, the Supervisor will take over and submit the PO to DOPOS. See the Supervisor Manual for the next steps.
Processing Delivery Acceptance Inventory
1
Inventory Module Delivery Acceptance
Open Delivery Acceptance
When stock arrives for a PO, go to the Inventory Module and click Delivery Acceptance.
2
Delivery Acceptance List
Find the Corresponding PO
Find and select the corresponding PO with status "Pending Receipt."
3
Delivery Acceptance Form
Enter Quantities Received
Enter the quantities actually received against each product on the PO. If delivery is partial, the remaining items stay on the PO as pending.
4
Delivery Acceptance Form
Confirm
Confirm the delivery entry. Stock levels are updated immediately in the system.
Conducting a Stock Audit Inventory
1
Inventory Module Stock Audit
Open Stock Audit
Go to the Inventory Module and click Stock Audit.
2
Stock Audit List
Create New Stock Audit
Click New Stock Audit.
3
Stock Audit Form
Select Products or Category
Select the products or product category to include in the audit.
4
Branch Counter / Stockroom
Conduct Physical Count
Physically count the selected products in the branch. Record the actual quantities found.
5
Stock Audit Form
Enter Physical Count in System
Enter the physical count next to each product in the system. The system will compute the variance (Short/Over) automatically.
6
Stock Audit Form
Submit for Approval
Submit the audit for approval. The Supervisor or Administrator must approve before the system records are updated.
Requesting a Stock Transfer Inventory
1
Inventory Module Stock Transfer
Open Stock Transfer
Go to the Inventory Module and click Stock Transfer.
2
Stock Transfer List
Create New Transfer
Click New Transfer.
3
Stock Transfer Form
Select Source & Destination
Select the Source branch or warehouse (where stock is coming from) and the Destination (where it is going).
4
Stock Transfer Form
Add Products & Quantities
Add the products and quantities to transfer.
5
Stock Transfer Form
Submit for Approval
Submit the transfer request. The Supervisor or Administrator must approve before any stock movement occurs.
ℹ️ Once approved, the Destination Branch Manager will need to confirm receipt of the stock. See the Stock Transfer Workflow for the full flow.
Authorizing a Discount Admin
🚫 The Branch Manager cannot create discounts. Discounts are created exclusively by the Supervisor or Administrator. Your role is to authorize which existing discount the SP Custodian is permitted to apply, in accordance with company discount policies.
1
Branch Counter
Confirm Customer's Discount Eligibility
When a customer qualifies for a discount, verify which discount applies per company policy.
2
Branch Counter
Instruct the SP Custodian
Tell the SP Custodian to apply the authorized discount by clicking Add Discount during the sales transaction.
3
If discount doesn't exist yet
Coordinate with Supervisor or Administrator
If no applicable discount has been set up in the system, coordinate with the Supervisor or Administrator to create it in the Database Module before the transaction proceeds.
Managing the OR Series Admin
🚨 The branch cannot issue Official Receipts without an active OR Series. Always ensure this is set up before operations begin each period.
1
Database Module OR Series
Open OR Series
Go to the Database Module and click OR Series. Confirm your branch has an active OR Series for the current period.
2
OR Series List
Add a New OR Series
If no active series exists, click Add OR Series.
3
OR Series Form
Enter Details
Select your branch, enter the starting OR number and effective dates. Suggested format: CTI-[BRANCH]-YYYY-00001. Confirm the approved format with management.
4
OR Series Form
Save
Click Save. The OR Series is now active and the branch can issue Official Receipts.

End-of-Day Responsibilities

EOD 1
Review all daily sales reports. Check cash flow, product sales, and payment modes.
EOD 2
Verify SP Custodian's cash reconciliation. Confirm it matches the Daily Cash Flow report.
EOD 3
Check inventory levels. Note low-stock or out-of-stock items for tomorrow's PO.
EOD 4
Submit any pending Stock Audits or Transfers to the Supervisor or Administrator for approval.
EOD 5
Confirm the SP Custodian has logged out and all transactions are recorded.
EOD 6
Log out of the system.

Reports to Review Regularly

  • Daily Cash Flow
  • Daily Sales Report – by Products
  • Daily Sales Report – by Category
  • Item Return Summary
  • Item Replacement Summary
  • Low Inventory Stock Report
  • Out of Stock Report
  • Overstock Report
  • Purchase Order Summary
  • Delivery Acceptance Summary
  • Stock Transfer Report
🧾
SP Custodian Manual
Front Counter • Sales Transactions • Returns & Replacements

Role Overview

The SP Custodian handles all customer-facing transactions at the counter. This role is responsible for accurate transaction recording, cash handling, returns, replacements, and end-of-day cash reconciliation. All transactions are recorded in real time in the system.

System Access

Module / FeatureAccessKey Functions
Sales Module FullSales, returns, replacements, inquiries, unsettled payments
Database – Customers LimitedLook up and add customers
Database – Products / Orders View onlyProduct lookup and order reference
Purchasing Module NoneNot applicable to this role
Inventory Module NoneNot applicable to this role

Daily Tasks

🌅 Start of Day – SP Custodian Checklist

  1. Log in at pos.cinemartraders.com. Your assigned branch is automatically selected.
  2. Confirm an OR Series is active for your branch. If not, inform the Branch Manager immediately. No sales can be processed without it.
  3. Prepare the counter. Confirm starting cash in the drawer is correct per branch procedure.
  4. Verify the system shows your correct branch and user details in the top navigation bar.

Key Processes

Processing a Sale Sales
1
Sales Module
Open the POS Screen
Click the Sales module from Home or use the Cart shortcut in the top navigation bar. The POS screen loads with a new cart — the header shows your branch name, Customer Name, and Cart No.
2
POS Header
Select the Customer
Search for the customer using the dropdown — by name or ID. The selected customer name will appear in the cart header.
3
POS Search Bar
Add Products to Cart
Search for products by name, description, or part number. Toggle Search by details for advanced filtering. Added products appear in the cart table with columns: Product Item, Category, Location, Price (Tax Incl.), QTY, and Total. Adjust quantity as needed.
4
Cart Summary Panel
Review the Order Summary
Check the totals at the bottom of the screen before proceeding.
Sub TotalTaxTotal DiscountsTotal ItemsAmount to Pay
5
Payment Panel (right side)
Fill in Payment Details
Complete the payment panel on the right side of the screen.
Mode of PaymentAmount PaidChange (auto-computed)Customer / Sub DealerSettled Y/NOrder Date
Set Settled = YES for full payment now, or NO to record it as an unsettled order to be collected later.
⚠️ Order Date Warning: The Order Date can be set to a previous date to post a late or backdated transaction. This will place the transaction in Pending Orders and it will not be processed until a Supervisor or Administrator approves it. Ensure your Supervisor is aware before proceeding.
6
Payment Panel
Apply Discount (if authorized)
Click Add Discount if a discount has been authorized by the Branch Manager. Discounts are created only by the Supervisor or Administrator — you cannot apply one without prior authorization.
7
Payment Panel
Click Proceed & Issue Receipt
Click Proceed to confirm. The system generates an OR number. Write this manually on the branch's Official Receipt booklet and hand it to the customer. Stock is automatically reduced in the system.
✅ Always double-check product and quantity before clicking Proceed. Errors must be corrected via a Return or Replacement per company policy.
ℹ️ Receipts are not printed by the system. The OR Series currently does not require BIR accreditation.
Processing a Return Sales
1
Sales Module
Open Return
From the Sales Module sub-menu, click Return.
2
Return Screen
Find the Original Transaction
Search for the original transaction using the OR number or customer name.
3
Return Screen
Select Item(s) to Return
Select the item or items the customer is returning from the transaction.
4
Return Screen
Enter Reason for Return
Enter the reason for return. This field is required. Refer to company policy for acceptable return reasons.
5
Return Screen
Confirm the Return
Confirm the return. The returned item is automatically added back to inventory.
6
Counter
Process the Refund
Process any cash or payment refund due to the customer per branch procedure.
Processing a Replacement Sales
1
Sales Module
Open Replacement
From the Sales Module sub-menu, click Replacement.
2
Replacement Screen
Find the Original Transaction
Search for the original transaction using the OR number or customer name.
3
Replacement Screen
Select Item & Replacement Product
Select the item to be replaced, then search for and select the replacement product.
4
Replacement Screen
Enter Reason
Enter the reason for the replacement. This field is required.
5
Replacement Screen
Confirm
Confirm the replacement. Inventory is automatically updated — the original item is returned to stock and the replacement item is deducted.
Performing a Product Inquiry Sales
Use this to check product availability and pricing without creating a transaction — for example, when a customer is asking before deciding to buy.
1
Sales Module
Open Product Inquiry
From the Sales Module sub-menu, click Product Inquiry.
2
Product Inquiry Screen
Search for the Product
Search for the product by name, code, or category.
3
Product Inquiry Screen
View Product Details
The system shows the product's current stock level, price, and storage location.
4
Counter
Inform the Customer
Share the information with the customer verbally. No transaction is created at this step.
ℹ️ If the customer decides to purchase, proceed to Process a Sale from the Sales Module.
Accepting Payment for an Unsettled Transaction Sales
1
Sales Module
Open Pay Unsettled
From the Sales Module sub-menu, click Pay Unsettled.
2
Pay Unsettled Screen
Find the Transaction
Search for the customer's unsettled transaction by customer name or transaction number.
3
Pay Unsettled Screen
Confirm Outstanding Balance
Review the outstanding balance with the customer before accepting payment.
4
Pay Unsettled Screen
Enter Payment & Confirm
Select the Mode of Payment, enter the amount, and confirm the payment.
5
Counter
Issue the Receipt
Write the system-generated OR number on the Official Receipt and hand it to the customer.
Adding a New Customer Database
1
Sales Module Customer Dropdown
Customer Not Found — Click Add New Customer
During a sale, if the customer is not found in the dropdown search, click Add New Customer.
2
Add Customer Form
Enter Customer Details
Enter the customer's name and contact number.
3
Add Customer Form
Assign a Customer Group (if applicable)
Assign a Customer Group if applicable per branch policy (e.g., retail, wholesale, sub-dealer).
4
Add Customer Form
Save
Click Save. The customer is now registered in the system and can be selected immediately in the current transaction.

End-of-Day Responsibilities

EOD 1
Run the Daily Cash Flow report and compare it to the physical cash in the drawer.
EOD 2
Run the Daily Sales Report (by Transaction Count and by Mode of Payment) and review for accuracy.
EOD 3
Report any discrepancies between physical cash and the system report to the Branch Manager immediately.
EOD 4
Confirm all returns and replacements are properly recorded in the system.
EOD 5
Note any unsettled transactions that remain open and inform the Branch Manager.
EOD 6
Log out of the system when all tasks are complete.
🚨

Never leave the counter unattended while logged in. Log out immediately if you need to step away.

Reports to Review Daily

  • Daily Cash Flow
  • Daily Sales Report – by Transaction Count
  • Daily Sales Report – by Mode of Payment
  • Item Return Summary
  • Item Replacement Summary
⚙️
Administrator
Full System Access • User & System Management

⚙️ Administrator Role: The Administrator has complete access to all modules, features, and system configuration across all branches. This role is separate from the Supervisor and is intended for system management, not day-to-day operations.

Role Overview

The Administrator has the highest level of access in the CTI Spareparts system. In addition to all Supervisor capabilities, the Administrator has exclusive access to system configuration, including managing users, roles, branches, and activity logs. The Administrator is responsible for maintaining the security and integrity of the system.

ℹ️

Detailed Administrator procedures are managed internally. If a situation requires Administrator-level intervention, such as user access issues, role changes, system configuration errors, or activity log review, escalate to the Administrator directly.

Administrator-Exclusive Functions

  • User Management: Creating, editing, and deactivating user accounts.
  • Role Management: Defining and assigning user roles and permissions.
  • Branch Configuration: Managing branch records in the system.
  • Activity Logs: Reviewing a full history of all system actions across all users and branches.
  • OR Series (all branches): Can manage OR Series for any branch.
  • Approvals: Can approve all operations the Supervisor can approve (POs, Stock Audits, Transfers, Pending Orders).

When to Contact the Administrator

Other roles should escalate to the Administrator in the following situations:

  • A user cannot log in or needs a password reset.
  • A user's role or branch access needs to be changed.
  • A new employee needs a system account created.
  • A user account needs to be deactivated (e.g., employee departure).
  • System configuration issues are affecting branch operations.
  • An activity log review is required for compliance or investigation purposes.

For routine operational approvals (POs, audits, transfers), the Supervisor is the first point of contact. The Administrator handles system-level needs.

Support & Escalation

Escalation Guide

This guide defines what to do when an issue cannot be resolved at the current role level. Knowing the correct escalation path prevents delays and ensures problems are resolved by the right person.

📋 General Rule: Always attempt to resolve issues at the current role level first. Escalate only when the issue is beyond your system access, authority, or when it requires approval or intervention from a higher role.

Escalation Chain

Issues follow this general path from counter to system level:

🧾
Level 1
SP Custodian
Handles all counter-level issues: transaction errors, customer concerns, cash discrepancies, product inquiries. If unable to resolve, escalates to the Branch Manager.
🏪
Level 2
Branch Manager
Handles branch-level issues: OR Series setup, PO creation, stock audit and transfer requests, discount authorization, and SP Custodian concerns. If unable to resolve or the issue requires cross-branch or system access, escalates to the Supervisor.
🛡️
Level 3
Supervisor
Handles all approval-level issues across all 18 branches: POs, Stock Audits, Stock Transfers, Pending Orders, and Discount creation. If the issue requires user management, role changes, or system configuration, escalates to the Administrator.
⚙️
Level 4
Administrator
Handles system-level issues: user account management, role and permission changes, OR Series for any branch, branch configuration, and activity log review. The Administrator is the final escalation point within the CTI Spareparts system.

Escalation by Role

🧾
SP Custodian
Escalate to → Branch Manager
Cannot process a sale — no active OR Series for the branch.
Cash drawer does not match the Daily Cash Flow report after reconciliation.
Customer is requesting a return or replacement outside of normal policy.
A discount needs to be applied but none has been authorized.
A product in the system shows incorrect price, stock level, or locator.
System is behaving unexpectedly during a transaction (wrong total, item not found, etc.).
🏪
Branch Manager
Escalate to → Supervisor
A Purchase Order needs to be cancelled after it has been submitted to DOPOS.
A Stock Audit or Stock Transfer has been submitted and is awaiting approval.
Pending Orders from a previous day need to be reviewed and approved.
A discount needs to be created for an upcoming promotion or price adjustment.
Stock levels appear incorrect and a system correction may be needed.
An SP Custodian issue cannot be resolved at branch level.
🛡️
Supervisor
Escalate to → Administrator
A user cannot log in or has forgotten their password.
A user's role or branch access needs to be changed or added.
A new employee needs a system account created.
A user account needs to be deactivated (e.g., employee resigned or transferred).
A system configuration error is affecting one or more branches.
An activity log review is needed for compliance or investigation purposes.

Common Scenarios & Who to Contact

SituationWho to ContactPriority
No active OR Series — cannot process sales Branch Manager 🔴 High
Cash discrepancy found during EOD reconciliation Branch Manager 🔴 High
Transaction posted with wrong date (backdated) — needs approval Supervisor 🔴 High
Return or replacement request outside of standard policy Branch Manager 🟡 Medium
Stock Audit or Stock Transfer pending approval Supervisor 🟡 Medium
PO needs to be cancelled after DOPOS submission Supervisor 🟡 Medium
Discount needs to be created for a transaction Supervisor or Administrator 🟡 Medium
Product price or stock level appears incorrect in system Branch ManagerSupervisor 🟡 Medium
User cannot log in or needs password reset Administrator 🔴 High
New employee needs a system account Administrator 🟢 Low
User role or branch access needs to be changed Administrator 🟡 Medium
System configuration error affecting branch operations Administrator 🔴 High
Activity log review required for compliance or investigation Administrator 🟢 Low
🚨

When in doubt, escalate. It is always better to escalate an issue early than to allow it to affect daily operations or report accuracy. Document the situation clearly before escalating so the next person has full context.

⚙️
Admin Portal
CTI Spareparts Documentation — Access Management

Branch Access Codes

# Branch Access Code Status Created Actions

Activity Log

# Date & Time Branch Code Used Action

Branch Feedback

Admin Access Code

This is the master code used to access the Admin Portal. Keep it confidential and change it periodically.

••••••••

Use this link to access the Admin Portal directly if the admin code is forgotten. Keep this link strictly confidential.

••••••••••••••••••••
Support

Branch Feedback

Have a question, concern, or suggestion about the CTI Spareparts system or this documentation? Submit it below and the Supervisor or Administrator will review it.

✅ Your feedback has been submitted. The Supervisor or Administrator will review it shortly.
Version History

Changelog

A record of all updates, additions, and corrections made to this documentation.

v1.0.0
March 2026
🚀 Initial Release
Initial Documentation Release
  • Published full system documentation for CTI Spareparts covering all 18 branches of Cinemar Traders Inc.
  • Added Role Manuals for Supervisor, Branch Manager, SP Custodian, and Administrator.
  • Added System Overview, Modules, Login & Navigation, and General Workflows sections.
  • Added complete System Reports reference covering all 20 reports across Sales, Database, Purchasing, and Inventory.
  • Added Escalation Guide with escalation chain, role cards, and scenario matrix.
  • Added Branch Directory with all 18 branch personnel.
  • Implemented branch access code gate with Admin Portal for code management and activity logging.
  • Added Branch Feedback form with Admin Portal review tab.
ℹ️

This changelog is maintained by the documentation team at RackApp IT Solutions. Updates will be reflected here as the system evolves post go-live.

Reference

Branch Directory

All active Cinemar Traders Inc. branches included in the CTI Spareparts system deployment, with their assigned personnel.

ℹ️

Supervisor for all branches: Liza Robles

Branch Personnel

#BranchBranch ManagerSP Custodian
1CTI AllenIrish M. TanKimberly Muyco
2CTI BaybaySarah GonzalesN/A
3CTI BoronganAlbaro BulaElizabeth Beato
4CTI BulanGilbert M. LlarenasLucille G. Ongotan
5CTI CalbayogFlorie CabundocNancy Mancol, Charina Gaban
6CTI CatarmanSarah EnzonVirgie Andales
7CTI CatbaloganPilar M. TotanesAna Rose Mahayag
8CTI GuiuanAnecito JuanerioMaria Blisilda L. Gagap
9CTI HilongosEdwin Roy L. VelmonteOfelia J. Tabenera
10CTI LegaspiMichael DanaoZian Deramas
11CTI MaasinArthur BacalaMary Ann Gabiola
12CTI NavalMa. Angela TotanesBryan Juanes
13CTI OrmocRenante ApuyaMargarita Singzon
14CTI SogodAgnes MacoChariza Tantoy
15CTI SorsogonJeffara PocotFina Dolosa
16CTI TabacoJefferson AmarantoMayluna L. Magayanes
17CTI TabangoNilson GonzalesGinalyn Yurag
18CTI TaclobanZenaida P. OmandamGraseth Badajos
Training Program

Day 1 Simulation

A hands-on, single-day simulation covering all three roles. SP Custodians process sales, Branch Managers review reports, and Supervisors audit and verify. Complete tasks in order: SP Custodian → Branch Manager → Supervisor.

ℹ️

Day 1 Focus: Basic sales operations only. Cash payments, Walk-in customers, no discounts, no returns, no replacements. This is intentionally simple so each role can focus on system navigation and their core responsibilities.

📋 Overview

Simulation Parameters

Simulation DayDay 1 of Training
Training PhasePhase 1 – Basic Sales Operations
Branch (Training)CTI Calbayog
Products Used9 of 30 training products
Total Transactions5 Sales Transactions
Customer TypeWalk-in only
Payment MethodsCash only
DiscountsNone
Returns / ReplacementsNone
Grand Total Sales₱6,217.00

Task Sequence

🧾
Step 1
SP Custodian
Process all 5 sales transactions in order. After completing TX5, inform your Branch Manager.
🏪
Step 2
Branch Manager
Review all sales reports. Answer the 10 validation questions. Check stock levels. Inform Supervisor when done.
🛡️
Step 3
Supervisor
Audit all reports. Answer the 11 audit questions. Verify cash flow balance. Sign off on Day 1.

🧾 SP Custodian – Transactions

Navigate to Home > Sales > New Transaction for each transaction below. All customers are Walk-in — no customer registration is required today.

After selecting all items and entering the payment amount, confirm the transaction. The system will auto-calculate the change. Proceed to the next transaction only after the current one is confirmed.

Transaction #1 — Walk-in · Cash

Part NumberUnit PriceQtySubtotal
08CLAHCC002₱140.002₱280.00
14502086000₱91.003₱273.00
22011KWN900₱237.001₱237.00
TOTAL₱790.00
Amount Paid₱1,000.00
Change₱210.00

Transaction #2 — Walk-in · Cash

Part NumberUnit PriceQtySubtotal
04915437P00₱273.001₱273.00
08232M99Y0JPP₱215.002₱430.00
14670KYY901₱325.001₱325.00
TOTAL₱1,028.00
Amount Paid₱1,100.00
Change₱72.00

Transaction #3 — Walk-in · Cash

Part NumberUnit PriceQtySubtotal
082342MBK1LPP₱340.001₱340.00
17210K36T00₱340.002₱680.00
14502086000₱91.002₱182.00
TOTAL₱1,202.00
Amount Paid₱1,500.00
Change₱298.00

Transaction #4 — Walk-in · Cash

Part NumberUnit PriceQtySubtotal
22011KWN900₱237.002₱474.00
08CLAHCC002₱140.003₱420.00
04915437P00₱273.002₱546.00
TOTAL₱1,440.00
Amount Paid₱1,500.00
Change₱60.00

Transaction #5 — Walk-in · Cash

Part NumberUnit PriceQtySubtotal
14401KYZT01₱447.001₱447.00
08232M99Y0JPP₱215.003₱645.00
14670KYY901₱325.001₱325.00
082342MBK1LPP₱340.001₱340.00
TOTAL₱1,757.00
Amount Paid₱2,000.00
Change₱243.00

Done! All 5 transactions complete. Total sales: ₱6,217.00. Inform your Branch Manager that the cashier transactions are finished.

🏪 Branch Manager – Day 1 Tasks

Perform these tasks only after the SP Custodian has completed all 5 transactions. Navigate to Home > Sales > Reports to access all daily reports.

Part A — Review Cashier Transactions

ℹ️

Go to: Home > Sales > Reports > [All Daily Sales Reports]

#Review QuestionExpected Answer
1How many transactions were processed today?5 transactions
2What is the total sales amount for the day?₱6,217.00
3What is the total amount collected in Cash?₱6,217.00 (100% Cash)
4Were any discounts applied today?No
5Were there any Returns or Replacements?No
6Which product had the highest total sales value?08232M99Y0JPP — ₱1,075.00
7Which products were sold the most units?08232M99Y0JPP, 08CLAHCC002, 14502086000 (5 units each)
8Which product was sold the least units?14401KYZT01 (1 unit)
9Do the Cash Flow totals match the Sales totals?Yes — ₱6,217.00 balanced
10Which products now have stock below 100?9 products — see Stock Status report

Part B — Stock Inventory Check

ℹ️

Go to: Home > Inventory > Stock List or run the Low Inventory Stock report.

TaskNote
Review current stock levels of all products sold today.9 products now below 100 units
Identify which products need to be restocked.All 9 products that were sold today
No Purchase Order required on Day 1 — observe only.PO workflow is introduced in a later training session

Done! Inform your Supervisor that the sales review is complete.

🛡️ Supervisor – Day 1 Audit Tasks

Perform these tasks only after the Branch Manager has completed the sales review. Navigate to Home > Sales > Reports > Daily Cash Flow and all other Daily Sales Reports.

Part A — Sales Audit

#Audit QuestionExpected Answer
1Total number of transactions for Day 1?5
2Total sales amount BEFORE any discounts?₱6,217.00
3Total discount amount given today?₱0.00 — No discounts on Day 1
4Total amount refunded due to returns?₱0.00 — No returns on Day 1
5Final ACTUAL SALES for the day?₱6,217.00
6Total Cash collected?₱6,217.00
7Total GCash collected?₱0.00
8Total Maya collected?₱0.00
9Do Cash + Online totals match the Daily Cash Flow?Yes — totals match
10Were discounts correctly applied per company policy?Yes — no discounts were applied
11Were there any policy violations in today's transactions?No — all transactions followed policy

Part B — Purchase Order Review (Observation Only)

ℹ️

Go to: Home > Purchasing > Purchase Orders

TaskNote
Check if any Purchase Orders were submitted today.None expected on Day 1 — PO workflow begins in a later session.
Observe the Purchase Order screen and note the required fields.Required: Supplier, Product, Qty, Estimated Cost, Branch
Familiarize yourself with the Pending PO status view.On later training days, your role will be to APPROVE pending POs.

Supervisor sign-off: Day 1 is complete. All reports verified and balanced. ₱6,217.00 in total sales — zero discounts, zero returns, zero variance.

📊 Expected Report Outputs

After all 5 transactions are posted, the following values should appear in the system reports. Use these to verify the simulation was entered correctly.

Daily Cash Flow

ℹ️

Navigate to: Home > Sales > Reports > Daily Cash Flow

FieldExpected Value
Total Gross Sales₱6,217.00
Total Discounts Given₱0.00
Total Returns (Refunded)₱0.00
Total Replacement Differences Collected₱0.00
Actual Sales for the Day₱6,217.00
Cash Collected₱6,217.00
GCash Collected₱0.00
Maya Collected₱0.00
Total Cash + Online₱6,217.00
Variance₱0.00 — BALANCED ✅

Daily Sales – By Transactions

ℹ️

Navigate to: Home > Sales > Reports > Daily Sales – By Transactions

TX #CustomerPaymentGross SalesDiscountNet Sales
1Walk-inCash₱790.00₱0.00₱790.00
2Walk-inCash₱1,028.00₱0.00₱1,028.00
3Walk-inCash₱1,202.00₱0.00₱1,202.00
4Walk-inCash₱1,440.00₱0.00₱1,440.00
5Walk-inCash₱1,757.00₱0.00₱1,757.00
TOTALS₱6,217.00₱0.00₱6,217.00

Daily Sales – By Products

ℹ️

Navigate to: Home > Sales > Reports > Daily Sales – By Products

Part NumberQty SoldUnit PriceTotal Sales
08232M99Y0JPP5₱215.00₱1,075.00
04915437P003₱273.00₱819.00
22011KWN9003₱237.00₱711.00
08CLAHCC0025₱140.00₱700.00
082342MBK1LPP2₱340.00₱680.00
17210K36T002₱340.00₱680.00
14670KYY9012₱325.00₱650.00
145020860005₱91.00₱455.00
14401KYZT011₱447.00₱447.00
TOTAL28 units₱6,217.00

Daily Sales – By Mode of Payment

ℹ️

Navigate to: Home > Sales > Reports > Daily Sales – By Mode of Payment

Payment MethodNo. of TransactionsTotal Amount
Cash5₱6,217.00
GCash0₱0.00
Maya0₱0.00
TOTAL5₱6,217.00
ℹ️

GCash and Maya payment modes are introduced starting Day 2.

Stock Status – After Day 1

ℹ️

Navigate to: Home > Inventory > Stock List — or run the Low Inventory Stock report.

Part NumberOpening StockUnits SoldClosing StockStatus
08232M99Y0JPP100595🟡 Below 100
08CLAHCC002100595🟡 Below 100
14502086000100595🟡 Below 100
04915437P00100397🟡 Below 100
22011KWN900100397🟡 Below 100
082342MBK1LPP100298🟡 Below 100
14670KYY901100298🟡 Below 100
17210K36T00100298🟡 Below 100
14401KYZT01100199🟡 Below 100
21 remaining products0100🟢 Normal
Support

Branch Feedback

Have a question, concern, or suggestion about the CTI Spareparts system or this documentation? Submit it below and the Supervisor or Administrator will review it.

✅ Your feedback has been submitted. The Supervisor or Administrator will review it shortly.
Version History

Changelog

A record of all updates, additions, and corrections made to this documentation.

v1.0.0
March 2026
🚀 Initial Release
Initial Documentation Release
  • Published full system documentation for CTI Spareparts covering all 18 branches of Cinemar Traders Inc.
  • Added Role Manuals for Supervisor, Branch Manager, SP Custodian, and Administrator.
  • Added System Overview, Modules, Login & Navigation, and General Workflows sections.
  • Added complete System Reports reference covering all 20 reports across Sales, Database, Purchasing, and Inventory.
  • Added Escalation Guide with escalation chain, role cards, and scenario matrix.
  • Added Branch Directory with all 18 branch personnel.
  • Implemented branch access code gate with Admin Portal for code management and activity logging.
  • Added Branch Feedback form with Admin Portal review tab.
ℹ️

This changelog is maintained by the documentation team at RackApp IT Solutions. Updates will be reflected here as the system evolves post go-live.

Reference

Branch Directory

All active Cinemar Traders Inc. branches included in the CTI Spareparts system deployment, with their assigned personnel.

ℹ️

Supervisor for all branches: Liza Robles

Branch Personnel

#BranchBranch ManagerSP Custodian
1CTI AllenIrish M. TanKimberly Muyco
2CTI BaybaySarah GonzalesN/A
3CTI BoronganAlbaro BulaElizabeth Beato
4CTI BulanGilbert M. LlarenasLucille G. Ongotan
5CTI CalbayogFlorie CabundocNancy Mancol, Charina Gaban
6CTI CatarmanSarah EnzonVirgie Andales
7CTI CatbaloganPilar M. TotanesAna Rose Mahayag
8CTI GuiuanAnecito JuanerioMaria Blisilda L. Gagap
9CTI HilongosEdwin Roy L. VelmonteOfelia J. Tabenera
10CTI LegaspiMichael DanaoZian Deramas
11CTI MaasinArthur BacalaMary Ann Gabiola
12CTI NavalMa. Angela TotanesBryan Juanes
13CTI OrmocRenante ApuyaMargarita Singzon
14CTI SogodAgnes MacoChariza Tantoy
15CTI SorsogonJeffara PocotFina Dolosa
16CTI TabacoJefferson AmarantoMayluna L. Magayanes
17CTI TabangoNilson GonzalesGinalyn Yurag
18CTI TaclobanZenaida P. OmandamGraseth Badajos
Training Program

Day 1 Simulation

A hands-on, single-day simulation covering all three roles. SP Custodians process sales, Branch Managers review reports, and Supervisors audit and verify. Complete tasks in order: SP Custodian → Branch Manager → Supervisor.

ℹ️

Day 1 Focus: Basic sales operations only. Cash payments, Walk-in customers, no discounts, no returns, no replacements. This is intentionally simple so each role can focus on system navigation and their core responsibilities.

📋 Overview

Simulation Parameters

Simulation DayDay 1 of Training
Training PhasePhase 1 – Basic Sales Operations
Branch (Training)CTI Calbayog
Products Used9 of 30 training products
Total Transactions5 Sales Transactions
Customer TypeWalk-in only
Payment MethodsCash only
DiscountsNone
Returns / ReplacementsNone
Grand Total Sales₱6,217.00

Task Sequence

🧾
Step 1
SP Custodian
Process all 5 sales transactions in order. After completing TX5, inform your Branch Manager.
🏪
Step 2
Branch Manager
Review all sales reports. Answer the 10 validation questions. Check stock levels. Inform Supervisor when done.
🛡️
Step 3
Supervisor
Audit all reports. Answer the 11 audit questions. Verify cash flow balance. Sign off on Day 1.

🧾 SP Custodian – Transactions

Navigate to Home > Sales > New Transaction for each transaction below. All customers are Walk-in — no customer registration is required today.

After selecting all items and entering the payment amount, confirm the transaction. The system will auto-calculate the change. Proceed to the next transaction only after the current one is confirmed.

Transaction #1 — Walk-in · Cash

Part NumberUnit PriceQtySubtotal
08CLAHCC002₱140.002₱280.00
14502086000₱91.003₱273.00
22011KWN900₱237.001₱237.00
TOTAL₱790.00
Amount Paid₱1,000.00
Change₱210.00

Transaction #2 — Walk-in · Cash

Part NumberUnit PriceQtySubtotal
04915437P00₱273.001₱273.00
08232M99Y0JPP₱215.002₱430.00
14670KYY901₱325.001₱325.00
TOTAL₱1,028.00
Amount Paid₱1,100.00
Change₱72.00

Transaction #3 — Walk-in · Cash

Part NumberUnit PriceQtySubtotal
082342MBK1LPP₱340.001₱340.00
17210K36T00₱340.002₱680.00
14502086000₱91.002₱182.00
TOTAL₱1,202.00
Amount Paid₱1,500.00
Change₱298.00

Transaction #4 — Walk-in · Cash

Part NumberUnit PriceQtySubtotal
22011KWN900₱237.002₱474.00
08CLAHCC002₱140.003₱420.00
04915437P00₱273.002₱546.00
TOTAL₱1,440.00
Amount Paid₱1,500.00
Change₱60.00

Transaction #5 — Walk-in · Cash

Part NumberUnit PriceQtySubtotal
14401KYZT01₱447.001₱447.00
08232M99Y0JPP₱215.003₱645.00
14670KYY901₱325.001₱325.00
082342MBK1LPP₱340.001₱340.00
TOTAL₱1,757.00
Amount Paid₱2,000.00
Change₱243.00

Done! All 5 transactions complete. Total sales: ₱6,217.00. Inform your Branch Manager that the cashier transactions are finished.

🏪 Branch Manager – Day 1 Tasks

Perform these tasks only after the SP Custodian has completed all 5 transactions. Navigate to Home > Sales > Reports to access all daily reports.

Part A — Review Cashier Transactions

ℹ️

Go to: Home > Sales > Reports > [All Daily Sales Reports]

#Review QuestionExpected Answer
1How many transactions were processed today?5 transactions
2What is the total sales amount for the day?₱6,217.00
3What is the total amount collected in Cash?₱6,217.00 (100% Cash)
4Were any discounts applied today?No
5Were there any Returns or Replacements?No
6Which product had the highest total sales value?08232M99Y0JPP — ₱1,075.00
7Which products were sold the most units?08232M99Y0JPP, 08CLAHCC002, 14502086000 (5 units each)
8Which product was sold the least units?14401KYZT01 (1 unit)
9Do the Cash Flow totals match the Sales totals?Yes — ₱6,217.00 balanced
10Which products now have stock below 100?9 products — see Stock Status report

Part B — Stock Inventory Check

ℹ️

Go to: Home > Inventory > Stock List or run the Low Inventory Stock report.

TaskNote
Review current stock levels of all products sold today.9 products now below 100 units
Identify which products need to be restocked.All 9 products that were sold today
No Purchase Order required on Day 1 — observe only.PO workflow is introduced in a later training session

Done! Inform your Supervisor that the sales review is complete.

🛡️ Supervisor – Day 1 Audit Tasks

Perform these tasks only after the Branch Manager has completed the sales review. Navigate to Home > Sales > Reports > Daily Cash Flow and all other Daily Sales Reports.

Part A — Sales Audit

#Audit QuestionExpected Answer
1Total number of transactions for Day 1?5
2Total sales amount BEFORE any discounts?₱6,217.00
3Total discount amount given today?₱0.00 — No discounts on Day 1
4Total amount refunded due to returns?₱0.00 — No returns on Day 1
5Final ACTUAL SALES for the day?₱6,217.00
6Total Cash collected?₱6,217.00
7Total GCash collected?₱0.00
8Total Maya collected?₱0.00
9Do Cash + Online totals match the Daily Cash Flow?Yes — totals match
10Were discounts correctly applied per company policy?Yes — no discounts were applied
11Were there any policy violations in today's transactions?No — all transactions followed policy

Part B — Purchase Order Review (Observation Only)

ℹ️

Go to: Home > Purchasing > Purchase Orders

TaskNote
Check if any Purchase Orders were submitted today.None expected on Day 1 — PO workflow begins in a later session.
Observe the Purchase Order screen and note the required fields.Required: Supplier, Product, Qty, Estimated Cost, Branch
Familiarize yourself with the Pending PO status view.On later training days, your role will be to APPROVE pending POs.

Supervisor sign-off: Day 1 is complete. All reports verified and balanced. ₱6,217.00 in total sales — zero discounts, zero returns, zero variance.

📊 Expected Report Outputs

After all 5 transactions are posted, the following values should appear in the system reports. Use these to verify the simulation was entered correctly.

Daily Cash Flow

ℹ️

Navigate to: Home > Sales > Reports > Daily Cash Flow

FieldExpected Value
Total Gross Sales₱6,217.00
Total Discounts Given₱0.00
Total Returns (Refunded)₱0.00
Total Replacement Differences Collected₱0.00
Actual Sales for the Day₱6,217.00
Cash Collected₱6,217.00
GCash Collected₱0.00
Maya Collected₱0.00
Total Cash + Online₱6,217.00
Variance₱0.00 — BALANCED ✅

Daily Sales – By Transactions

ℹ️

Navigate to: Home > Sales > Reports > Daily Sales – By Transactions

TX #CustomerPaymentGross SalesDiscountNet Sales
1Walk-inCash₱790.00₱0.00₱790.00
2Walk-inCash₱1,028.00₱0.00₱1,028.00
3Walk-inCash₱1,202.00₱0.00₱1,202.00
4Walk-inCash₱1,440.00₱0.00₱1,440.00
5Walk-inCash₱1,757.00₱0.00₱1,757.00
TOTALS₱6,217.00₱0.00₱6,217.00

Daily Sales – By Products

ℹ️

Navigate to: Home > Sales > Reports > Daily Sales – By Products

Part NumberQty SoldUnit PriceTotal Sales
08232M99Y0JPP5₱215.00₱1,075.00
04915437P003₱273.00₱819.00
22011KWN9003₱237.00₱711.00
08CLAHCC0025₱140.00₱700.00
082342MBK1LPP2₱340.00₱680.00
17210K36T002₱340.00₱680.00
14670KYY9012₱325.00₱650.00
145020860005₱91.00₱455.00
14401KYZT011₱447.00₱447.00
TOTAL28 units₱6,217.00

Daily Sales – By Mode of Payment

ℹ️

Navigate to: Home > Sales > Reports > Daily Sales – By Mode of Payment

Payment MethodNo. of TransactionsTotal Amount
Cash5₱6,217.00
GCash0₱0.00
Maya0₱0.00
TOTAL5₱6,217.00
ℹ️

GCash and Maya payment modes are introduced starting Day 2.

Stock Status – After Day 1

ℹ️

Navigate to: Home > Inventory > Stock List — or run the Low Inventory Stock report.

Part NumberOpening StockUnits SoldClosing StockStatus
08232M99Y0JPP100595🟡 Below 100
08CLAHCC002100595🟡 Below 100
14502086000100595🟡 Below 100
04915437P00100397🟡 Below 100
22011KWN900100397🟡 Below 100
082342MBK1LPP100298🟡 Below 100
14670KYY901100298🟡 Below 100
17210K36T00100298🟡 Below 100
14401KYZT01100199🟡 Below 100
21 remaining products0100🟢 Normal